A Guide for Proper Hand Washing

Maintaining hand hygiene is the best practice for you and your family to stay healthy and avoid catching infectious diseases. Research shows that washing hands frequently can lower the rate of transmission of infectious diseases.

Washing hands is also the best strategy to lower the rate of transmission of the new coronavirus (COVID-19) which has caused a global pandemic. The best practice in this situation is to stay at home, maintain social distancing and keep good hand hygiene.


Steps for Proper Hand Washing

Washing hands the right way is the most effective way to prevent the spreading of germs and it is good for you as well as for the whole community. Given below are the steps for a complete hand wash which kills most of the germs on our hands and ensures the maximum level of protection. These steps are based on the World Health Organization (WHO) protocols of hand-washing techniques.

  1. Wet your hands under the running water first, then close the tap and apply enough soap to your hands
  2. Rub your hands thoroughly and make enough lather to cover up your hands and wrists completely
  3. Scrub all parts of your hands individually, first scrub both palms together, then back of hands, between fingers, back of the fingers, both thumb and rub both the fingernails on the palms.
  4. Scrub both hands for at least 20 seconds. If you find it hard to keep a note of time, just hum the “Happy Birthday” song twice.
  5. Rinse your hands under running water and dry them with a paper towel.

When to Wash Your Hands

It is good to develop a habit of washing hands frequently throughout the day but it becomes more important in situations where you are more vulnerable to acquire or transmit germs.  Such conditions are:

  • Before and after having lunch
  • Before and after cooking meals
  • When greeting someone who has flu or any other infection
  • Wash hands before taking medications
  • After coughing, sneezing or blowing nose
  • Before and after treating a wound
  • Wash hands after using the bathroom


Which Type of Soap/Hand wash should be used?

You can use any regular or anti-bacterial soap/liquid hand wash you have at home. There is not much difference between using regular soap and anti-bacterial soap. Research proves that both of these are equally effective for killing germs. Some products that contain triclosan and triclocarban are banned by the FDA because these chemicals can cause problems such as anti-bacterial resistance, systemic absorption and allergic reactions. Products containing these chemicals should be avoided at all costs.

Your skin can also become dry and itchy after washing hands too frequently. If your normal skin flora gets disturbed, it becomes easy for bacteria and viruses to grow on your hands and this will lead to infection. To avoid dryness, use moisturizers such as aloe vera or glycerin to keep your hands hydrated.




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5 STAR CLINIC LTD has put in place several measures to assess and manage the risk of Covid-19 transmission.
Be aware that is not possible to completely eliminate this risk and that a face to face consultation will increase
the likelihood of you contracting COVID-19.

Full information here: 5 STAR CLINIC LTD COVID-19 POLICY



We are following the CSP chart “Virtual first”, therefore you will be required to have
a Video Consultation at first(15min FREE), where a Triage questionnaire will be also administered.

At the end of the Video Consultation, we will decide if is deemed necessary
a FACE to FACE appointment or if we need to proceed with a virtual consultation.





    Please DO NOT ATTEND:

    1. If you have you been in close contact (<1m for at least 15 minutes without any protection) with a confirmed case of COVD-19
    2. If are you in the list of clinically extremely vulnerable people, click here: VULNERABLE GROUP
    3. If either you or one of your household has been ill in the last two weeks
    4. If you are suffering from any of the below:
      • Shortness of breath.
      • New persistent cough.
      • Fever over 38 degrees C.
      • Change or loss of taste/smell.



    • We follow hand and hygiene practices throughout the meeting.
    • We provide hand sanitizing facilities and a surgical mask (Type IIR)
    • We minimise contact time closer than 2 metres and for less than 15 minutes
    • We keep at least 15min gap between patient for environment decontamination
    • We provide adequate air changes (average of 15min/hour with 4 to 6 air changes)
    • We provide cleaning and decontamination of equipment, surface and areas
      between each patient
    • Throughout the clinic are placed relevant posters to raise awareness and help in
      managing the risk of transmission
    • We follow safe removal and disposal of PPE in accordance with infection prevention
      and control during Covid-19 document
    • In the waiting area, a maximum of 2 people at a time at a distance>2m will be allowed.
      The patients know where to sit, as in the sitting area 2 chairs are provided only.
    • We follow Respiratory and cough hygiene – ‘Catch it, bin it, kill it’. Disposable, single-use tissues
      should be used to cover the nose and mouth when sneezing, coughing or wiping and blowing the nose,
      used tissues should be disposed of promptly in the nearest waste bin tissues. To be followed from hand hygiene.
    • We are only using disposable or washable material (such as couch covers, paper tissue, couch/pillow etc.)
      The therapist will be wearing PPE in line with government guidelines (disposable gloves, plastic apron,
      surgical mask (Type IIR), eye protection or Visor will be used if at risk of droplets)



    • To arrive on time for your appointment.
    • To do not arrive before or late to avoid crowding in the waiting area.
    • On arrival will be taken a contactless temperature reading.
    • To wear a surgical type mask during the waiting and the treatment*.
      a mask will need to be purchased at the clinic if you do not bring one.
    • To wash or clean the hands with hand sanitizer on the arrival and before.
      leaving and whenever may be needed to reduce the risk of contamination.
    • Please try not to use the toilet if possible and DO NOT USE self-service area.
    • On each face to face consultation, you will be required to fill and sign a Triage questionnaire.
    • Maintain 2 metres separation where possible, for instance, during the subjective examination.
    • To avoid cash payments preferably using contactless payments as much as possible), or online transfers.
    • To come alone unless strictly necessary to be accompanied. After entered the building, the companion will be allowed
      to enter only if strictly necessary (see below chaperone/translator).On the other hand, will be asked to leave and wait in the car.
    • In the case of chaperone/ translator is required will be asked to stay 2m apart of all the time from everyone, also they will need
      to complete a pre-screening questionnaire.
    • Follow Respiratory and cough hygiene – ‘Catch it, bin it, kill it’. Disposable, single-use tissues should be used to cover the nose
      and mouth when sneezing, coughing or wiping and blowing the nose, used tissues should be disposed of promptly in the nearest
      waste bin tissues. To be followed from hand hygiene.
    • Confirm contact details for the patient and each person accompanying the patient and inform them that these details may be used
      for contact tracing if required.
    • If possible, an electronic signature will be used on all of the document, if not a signature with a clean pen, after the hands have
      been sanitized


* Patient use of face masks

In clinical areas, common waiting areas or during face to face treatments patients is required to wear a surgical face mask.
The aim of this is to minimise the dispersal of respiratory secretions and reduce environmental contamination.
A surgical face mask should not be worn by patients if there is potential for their clinical care to be compromised (such as when receiving oxygen therapy).



For more detailed information Covid-19 policy click HERE.