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      • CONTACT US

      This Cookie Policy was last updated on 7th February 2021 and applies to citizens and legal permanent residents of the European Economic Area.

      1. Introduction

      Our website, https://www.5starclinicltd.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

      2. What are cookies?

      A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

      3. What are scripts?

      A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

      4. What is a web beacon?

      A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

      5. Cookies

      5.1 Technical or functional cookies

      Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

      5.2 Statistics cookies

      We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

      5.3 Advertising cookies

      On this website we use advertising cookies, enabling us to personalise the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://www.5starclinicltd.com. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

      5.4 Marketing/Tracking cookies

      Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

      Because these cookies are marked as tracking cookies, we ask your permission to place these.

      5.5 Social media buttons

      On our website we have included buttons for Facebook, LinkedIn, WhatsApp and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, LinkedIn, WhatsApp and Instagram. These buttons work using pieces of code coming from Facebook, LinkedIn, WhatsApp and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

      Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Facebook, LinkedIn, WhatsApp and Instagram are located in the United States.

      6. Placed cookies

      WooCommerce

      Functional, Statistics

      Usage

      We use WooCommerce for webshop management. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wc_cart_hash_*
      Expiration
      session
      Function
      Store items in shopping cart
      Name
      wc_fragments_*
      Expiration
      persistent
      Function
      Name
      wc_cart_created
      Expiration
      session
      Function
      Store performed actions on the website
      Name
      wp_woocommerce_session_*
      Expiration
      session
      Function
      Store performed actions on the website

      Statistics

      Name
      History.store
      Expiration
      Function
      Store last visit

      Elementor

      Statistics (anonymous)

      Usage

      We use Elementor for content creation. Read more

      Sharing data

      This data is not shared with third parties.

      Statistics (anonymous)

      Name
      elementor
      Expiration
      persistent
      Function
      Store performed actions on the website

      Zendesk

      Statistics, Preferences

      Usage

      We use Zendesk for Customer Relations Management. Read more

      Sharing data

      This data is not shared with third parties.

      Statistics

      Name
      ZD-suid
      Expiration
      20 minutes
      Function
      Store a unique session ID
      Name
      ZD-buid
      Expiration
      persistent
      Function
      Store a unique user ID

      Preferences

      Name
      ZD-store
      Expiration
      persistent
      Function
      Provide functions across pages

      Google Analytics

      Statistics (anonymous), Statistics

      Usage

      We use Google Analytics for website statistics. Read more

      Sharing data

      For more information, please read the Google Analytics Privacy Statement.

      Statistics (anonymous)

      Name
      _ga
      Expiration
      2 years
      Function
      Name
      _gid
      Expiration
      1 day
      Function
      Count and track pageviews

      Statistics

      Name
      _gat_gtag_UA_*
      Expiration
      1 minute
      Function
      Store a unique user ID

      Stripe

      Functional

      Usage

      We use Stripe for payment processing. Read more

      Sharing data

      For more information, please read the Stripe Privacy Statement.

      Functional

      Name
      __stripe_mid
      Expiration
      1 year
      Function
      Provide fraud prevention
      Name
      __stripe_sid
      Expiration
      30 minutes
      Function
      Provide fraud prevention

      Cookie Notice for GDPR

      Functional

      Usage

      We use Cookie Notice for GDPR for cookie consent management. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      cookie_notice_accepted
      Expiration
      persistent
      Function
      Check if cookies can be placed

      CookieBot

      Purpose pending investigation

      Usage

      We use CookieBot for cookie consent management. Read more

      Sharing data

      This data is not shared with third parties.

      Purpose pending investigation

      Name
      CookieConsent
      Expiration
      1 year
      Function

      Facebook

      Marketing/Tracking, Functional

      Usage

      We use Facebook for display of recent social posts and/or social share buttons. Read more

      Sharing data

      For more information, please read the Facebook Privacy Statement.

      Marketing/Tracking

      Name
      _fbp
      Expiration
      3 months
      Function
      Store and track visits across websites
      Name
      _fbc
      Expiration
      2 years
      Function
      Store last visit
      Name
      actppresence
      Expiration
      1 year
      Function
      Manage ad display frequency
      Name
      fbm*
      Expiration
      1 year
      Function
      Store account details
      Name
      xs
      Expiration
      3 months
      Function
      Store a unique session ID
      Name
      fr
      Expiration
      3 months
      Function
      Enable ad delivery or retargeting
      Name
      datr
      Expiration
      2 years
      Function
      Provide fraud prevention
      Name
      sb
      Expiration
      2 years
      Function
      Store browser details
      Name
      *_fbm_
      Expiration
      1 year
      Function
      Store account details

      Functional

      Name
      wd
      Expiration
      1 week
      Function
      Determine screen resolution
      Name
      act
      Expiration
      90 days
      Function
      Keep users logged in
      Name
      c_user
      Expiration
      90 days
      Function
      Store a unique user ID
      Name
      csm
      Expiration
      90 days
      Function
      Provide fraud prevention
      Name
      presence
      Expiration
      session
      Function
      Store and track if the browser tab is active

      Automattic

      Statistics

      Usage

      We use Automattic for website development. Read more

      Sharing data

      For more information, please read the Automattic Privacy Statement.

      Statistics

      Name
      tk_ai
      Expiration
      session
      Function
      Store a unique user ID

      JetPack

      Statistics

      Usage

      We use JetPack for advertising. Read more

      Sharing data

      For more information, please read the JetPack Privacy Statement.

      Statistics

      Name
      tk_tc
      Expiration
      session
      Function
      Store the user's usage history

      SiteGround

      Functional

      Usage

      We use SiteGround for website hosting. Read more

      Sharing data

      For more information, please read the SiteGround Privacy Statement.

      Functional

      Name
      wpSGCacheBypass
      Expiration
      persistent
      Function

      PopUp Builder

      Functional

      Usage

      We use PopUp Builder for popup creation. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      SGPBShowingLimitationDomain*
      Expiration
      session
      Function
      Store if a message has been shown

      GDPR Cookie Consent

      Functional

      Usage

      We use GDPR Cookie Consent for cookie consent management. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      cookielawinfo-checkbox-necessary
      Expiration
      session
      Function
      Check if cookies can be placed
      Name
      cookielawinfo-checkbox-non-necessary
      Expiration
      session
      Function
      Check if cookies can be placed

      WordPress

      Functional

      Usage

      We use WordPress for website development. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wordpress_logged_in_*
      Expiration
      persistent
      Function
      Keep users logged in

      Google Tag Manager

      Statistics

      Usage

      We use Google Tag Manager for website statistics. Read more

      Sharing data

      For more information, please read the Google Tag Manager Privacy Statement.

      Statistics

      Name
      uslk_inital_url
      Expiration
      persistent
      Function
      Name
      uslk_referrer
      Expiration
      persistent
      Function
      Name
      uslk_operator_binding
      Expiration
      persistent
      Function
      Name
      uslk_drag
      Expiration
      persistent
      Function
      Name
      uslk_in_service_time
      Expiration
      persistent
      Function
      Name
      uslk_page_impressions
      Expiration
      persistent
      Function
      Name
      uslk_s
      Expiration
      session
      Function
      Name
      uslk_e
      Expiration
      1 year
      Function

      Google Fonts

      Marketing/Tracking

      Usage

      We use Google Fonts for display of webfonts. Read more

      Sharing data

      For more information, please read the Google Fonts Privacy Statement.

      Marketing/Tracking

      Name
      Google Fonts API
      Expiration
      none
      Function
      Request user IP address

      Google reCAPTCHA

      Marketing/Tracking

      Usage

      We use Google reCAPTCHA for spam prevention. Read more

      Sharing data

      For more information, please read the Google reCAPTCHA Privacy Statement.

      Marketing/Tracking

      Name
      rc::c
      Expiration
      session
      Function
      Filter requests from bots
      Name
      rc::b
      Expiration
      session
      Function
      Filter requests from bots
      Name
      rc::a
      Expiration
      persistent
      Function
      Filter requests from bots

      Google Maps

      Marketing/Tracking

      Usage

      We use Google Maps for maps display. Read more

      Sharing data

      For more information, please read the Google Maps Privacy Statement.

      Marketing/Tracking

      Name
      Google Maps API
      Expiration
      none
      Function
      Request user IP address

      YouTube

      Marketing/Tracking, Functional, Statistics

      Usage

      We use YouTube for video display. Read more

      Sharing data

      For more information, please read the YouTube Privacy Statement.

      Marketing/Tracking

      Name
      GPS
      Expiration
      session
      Function
      Store location data

      Functional

      Name
      VISITOR_INFO1_LIVE
      Expiration
      6 months
      Function
      Estimate bandwidth

      Statistics

      Name
      YSC
      Expiration
      session
      Function
      Store a unique user ID
      Name
      PREF
      Expiration
      1 year
      Function
      Store and track visits across websites

      Miscellaneous

      Purpose pending investigation

      Usage

      Sharing data

      Sharing of data is pending investigation

      Purpose pending investigation

      Name
      ZD-settings
      Expiration
      Function
      Name
      comm100_visitor_230413_181
      Expiration
      Function
      Name
      comm100_visitorguid_*
      Expiration
      Function
      Name
      sib_cuid
      Expiration
      Function
      Name
      mo_has_visited
      Expiration
      Function
      Name
      cp_id_*
      Expiration
      Function
      Name
      mo_page_views_counter
      Expiration
      Function
      Name
      https://www.5starclinicltd.com/redux-timestamp
      Expiration
      Function
      Name
      persist:https://www.5starclinicltd.com/
      Expiration
      Function
      Name
      wp-api-schema-modelhttps://www.5starclinicltd.com/wp-json/wp/v2/
      Expiration
      Function
      Name
      session_id
      Expiration
      Function
      Name
      email_id
      Expiration
      Function
      Name
      mo_is_new
      Expiration
      Function
      Name
      complianz_policy_id
      Expiration
      365 days
      Function
      Name
      complianz_consent_status
      Expiration
      365 days
      Function
      Name
      cmplz_event_0
      Expiration
      365 days
      Function
      Name
      cmplz_marketing
      Expiration
      365 days
      Function
      Name
      wistia-video-progress-oegnwrdag1
      Expiration
      Function
      Name
      undefined
      Expiration
      Function
      Name
      wistia
      Expiration
      Function
      Name
      loglevel
      Expiration
      Function
      Name
      tk_qs
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_38086
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_f3b61
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_cc9bc
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_e579f
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_4e731
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_1a122
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_1a962
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_48a11
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_f789b
      Expiration
      Function
      Name
      wp-autosave-1
      Expiration
      Function
      Name
      woocommerce_items_in_cart
      Expiration
      Function
      Name
      woocommerce_cart_hash
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_7787d
      Expiration
      Function
      Name
      temp_cp_id_7787d
      Expiration
      Function
      Name
      of_current_opt
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_a1b23
      Expiration
      Function
      Name
      cp-impression-added-forcp_id_d7593
      Expiration
      Function
      Name
      wp-saving-post
      Expiration
      Function
      Name
      pBIWCNHgt-0BENeixusC,07537824848
      Expiration
      Function
      Name
      pBIWCNHgt-0BENeixusC,07537824848_expiresAt
      Expiration
      Function
      Name
      wpam_id
      Expiration
      Function
      Name
      comm100_chat_230413_181
      Expiration
      Function
      Name
      savefrom-helper-extension
      Expiration
      Function
      Name
      w3tc_preview
      Expiration
      Function
      Name
      __cfduid
      Expiration
      Function
      Name
      redux_current_tab
      Expiration
      Function
      Name
      ampforwp_current_drawer_click
      Expiration
      Function
      Name
      persist:hs-beacon-message-e1ec051d-ef26-4fa7-9fe1-ddb133afb116
      Expiration
      Function
      Name
      persist:hs-beacon-e1ec051d-ef26-4fa7-9fe1-ddb133afb116
      Expiration
      Function
      Name
      _gac_UA-158665821-1
      Expiration
      Function
      Name
      baqend-speedkit-rum-split-enabled
      Expiration
      Function
      Name
      cf_use_ob
      Expiration
      Function
      Name
      cf_ob_info
      Expiration
      Function
      Name
      _gcl_au
      Expiration
      Function
      Name
      SSOSessionInfo_230413_181
      Expiration
      Function
      Name
      cmplz_policy_id
      Expiration
      365 days
      Function
      Name
      cmplz_functional
      Expiration
      365 days
      Function
      Name
      cmplz_statistics-anonymous
      Expiration
      365 days
      Function
      Name
      cmplz_consent_status
      Expiration
      365 days
      Function
      Name
      tidio_state_zbrlyfzcmedhwatovfyndahhn1hlw7dz
      Expiration
      Function
      Name
      Chat/SET_CHAT_WINDOW_VISIBLE
      Expiration
      Function
      Name
      tidio_state_zbrlyfzcmedhwatovfyndahhn1hlw7dz_lastActivity
      Expiration
      Function
      Name
      joinchat_country_code
      Expiration
      Function
      Name
      joinchat_views
      Expiration
      Function
      Name
      joinchat_hashes
      Expiration
      Function
      Name
      cmplz_toggle_data_id_4
      Expiration
      365 days
      Function
      Name
      cmplz_toggle_data_id_0
      Expiration
      365 days
      Function
      Name
      cmplzFormValues
      Expiration
      365 days
      Function
      Name
      cmplz_toggle_data_id_1
      Expiration
      365 days
      Function
      Name
      cmplzDashboardDefaultsSet
      Expiration
      365 days
      Function
      Name
      cmplz_layout
      Expiration
      365 days
      Function
      Name
      cmplz_toggle_data_id_2
      Expiration
      365 days
      Function
      Name
      cmplz_toggle_data_id_3
      Expiration
      365 days
      Function
      Name
      cmplz_choice
      Expiration
      365 days
      Function

      7. Consent

      When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

      7.1 Manage your consent settings

      You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

      8. Your rights with respect to personal data

      You have the following rights with respect to your personal data:

      • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
      • Right of access: You have the right to access your personal data that is known to us.
      • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
      • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
      • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
      • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

      To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

      9. Enabling/disabling and deleting cookies

      You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

      Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

      10. Contact details

      For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

      5 STAR CLINIC LTD
      496 Blackpool Road
      Ashton-on-Ribble
      United Kingdom
      Website: https://www.5starclinicltd.com
      Email: 5starclinicenquiries@gmail.com

      This Cookie Policy was synchronised with cookiedatabase.org on 1st July 2020

      Contact Details

      Mobile: 07380 242622
      Mobile: 07537 824848
      Telephone: 01772 437374
      [email protected]

      Address: 496 Blackpool Road, Ashton on Ribble, Preston, Lancashire PR2 1HY

      Opening Times
      MondayClosed
      Tuesday09.00 – 20.30
      Wednesday09.00 – 20.30
      Thursday09.00 – 20.30
      Friday09.00 – 18.00
      Saturday09.00 – 18.00
      SundayClosed
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      Copyright 2021 © 5 STAR CLINIC Physiotherapy & Wellbeing. Registered in England and Wales No. 11544941
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